FramekeepA little guidance.
A clearer picture.
Help with reviewing your library, choosing what to keep, and making smaller video copies.
Common questions
Why are some photos missing from a scan?
Check Scan Range on the Clean tab. Items outside the selected dates will not appear. Also check Settings → Photo Access: with limited access, Framekeep can only scan the items Apple allows it to access.
Use Manage Selected Photos to change your limited selection, or Open Settings to review your device permission. Cloud-only items may not have a local thumbnail or known file size available for analysis. Previewing an original may require an iCloud download and an internet connection.
How do scan date ranges work?
Choose All Dates, Last 7 Days, Last 30 Days, Last Year, or Custom Range. The last 7 days includes today and the six preceding days; the last 30 days includes today and the 29 preceding days. Custom ranges include both the start and end date.
Ranges use the photo’s creation date and your local calendar days. Similar groups and all categories are limited to the scan range. Recent Photos also applies its own recent-date filter, which is 30 days by default. Your confirmed range is remembered for future scans.
What do Keep and Merge mean?
Keep marks the photos that will remain. Merge deletes the unchecked photos after confirmation; it does not combine photos into a new image. If no photos are kept, the entire group is marked for deletion.
Similar-photo results are suggestions. Review each group before merging. You can change Keep while browsing that group’s full-size previews when no scan or merge operation is running.
Can I recover a photo I deleted?
Open Apple Photos and check Recently Deleted. Recovery availability follows Apple’s Photos behavior and retention rules. Framekeep does not keep backup copies of deleted media.
Deleted items may continue to use storage while they remain in Recently Deleted, so displayed sizes do not guarantee immediate free space.
Does video compression replace my original?
No. Compression saves a separate copy and keeps the original unless you choose to delete it separately. Keeping both files uses space for both.
Some videos are already compact and may not produce a smaller file. Compression changes quality, and results depend on the source video. An iCloud original may need to download before compression starts.
Where can I change my privacy choices?
Open Settings in Framekeep to manage Usage Analytics and Crash Reports. Photo analysis happens on your device. Firebase Remote Config may still contact Firebase to retrieve feature settings when optional reporting is disabled.
Read the Framekeep Privacy Policy for details and privacy contact information.